Refund & Cancellation Policy

LoveRecon Refund & Cancellation Policy

Effective Date: April 30, 2025

Event Planning

Love Recon plans each event meticulously to ensure appropriate staffing levels and venue space allocation based on confirmed attendance numbers. We request prompt notification of any registration changes to facilitate optimal event preparation.

We acknowledge that unforeseen circumstances may prevent attendance at our programs. The following policies outline our procedures for registration changes.

Refund, Transfer, and Cancellation Policy

Submission Requirements

All refund, transfer, and cancellation requests must be submitted in writing.
Please direct your request to Lisa at lisa@loverecon.org or call 866-218-1716 with any policy questions.

Refund Processing

Refunds will be processed via the original payment method:

Credit Card Payments: Refunds will be credited to your account within 5-7 business days of written cancellation notification.
Check or E-Check Payments: Refund checks will be issued within 7 days of written notification, following clearance of your original payment.

Refund Exceptions

Credit Card Payments: If your credit card company cannot accept the credit (due to closed accounts or time elapsed), we will issue a check.
Check and E-Check Payments: Refunds will be issued within 7 days after your original payment clears our banking system.
Scholarships: No refunds will be issued for scholarship funds received from Love Recon.
Sponsor-Paid Registrations: No refunds will be issued for registration fees paid by program Sponsors; however, Sponsors may transfer the registration to another attendee.

Cancellation Policy

All cancellations require written notification to Lisa at lisa@loverecon.org and are subject to the following terms:

All cancellations forfeit any granted scholarships.
30+ days before the event: Full refund minus the $100.00 non-refundable registration and processing fee.
14-29 days before the event: 50% refund of registration fee.
13 days or less before the event: No refunds issued.
No-shows: No refunds provided for failure to attend.

Alternative Options

If you are unable to attend your registered event, we provide several alternative options. Please notify us in writing which option you prefer to Lisa at lisa@loverecon.org.

1. Transfer to a Future Event

No fees or financial penalties apply
Must attend within one year of original event date
Limited to two rescheduling opportunities
No subsequent financial refund available
Not available if you’ve already received partial refunds or are a no-show
Written request required for Transfer to a Future Event, email Lisa at lisa@loverecon.org.

2. Convert to Coaching Services

Registration fee may be applied to Couple or Individual Coaching Services
Services must be utilized within one year of original event date
Not available in conjunction with partial refunds or for no-shows
Written request for Coaching Services is required, email Lisa at lisa@loverecon.org.

3. Purchase Love Recon Merchandise

Registration fee may be applied toward available merchandise (books, apparel, etc.)
Orders must be placed within 30 days of original event date
Limited to in-stock items only
Not available in conjunction with partial refunds or for no-shows
Written request for Merchandise is required, email Lisa at lisa@loverecon.org.

4. Transfer Registration to Another Person

Written request required with recipient’s contact information and preferred attendance date, email Lisa at lisa@loverecon.org.
Transfer must be utilized within one year of original event date
Recipient may reschedule once
No financial refund available to the transferee
Not available in conjunction with partial refunds or for no-shows

5. Donate Registration Fee

As a 501(c)3 non-profit organization, we can provide a year-end giving statement
Donation must occur within the same calendar year as the original payment
Not available in conjunction with partial refunds or for no-shows
Written request to convert your registration fee to a donation required, email Lisa at lisa@loverecon.org

Event Cancellation by Love Recon

Love Recon reserves the right to cancel events due to insufficient enrollment or other circumstances rendering the event non-viable.
Registrants will receive full refunds for events canceled by Love Recon.
For postponed events, Love Recon may issue full refunds or transfer registrations to the rescheduled date.
Love Recon is not responsible for non-refundable expenses (hotel, travel, airfare) resulting from event cancellation or postponement.
We will attempt to notify all registrants of any changes via email and/or telephone.
For questions regarding our Refund or Cancellation Policy, please contact Lisa at lisa@loverecon.org or 866-218-1716.